OP-Ed & Features - Wednesday, April 22, 2009 9:52

Sustaining satisfaction: Tourism in a time of trouble

By Charlsea Ewing, Staff writer

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The dream vacation of a warm sun shining on clear waters while the wind sways the palm leaves above you and your umbrella-wielding drink has long been a staple for every nine-to-fiver on both sides of the Atlantic. Equipped with their two weeks worth of vacation, obnoxiously colored clothing and overstuffed bags and wallets, many a Yankee and Brit has boarded a plane headed for a warmer climate. And many of those planes have landed in the Caribbean.

Over the past 30 years, the Caribbean has seen a major jump in tourism and in dollars earned from this lucrative trade. As the dollar climbed ever higher, chased closely by the pound and euro, more and more people flocked to the sun-swept shores of the Caribbean Islands as well as other tropical destinations worldwide. But now the dollar is plummeting, the pound is suffering and the word ‘economy’ is almost constantly tied to the term recession whenever, and wherever, it is mentioned. Shock waves from this economic upheaval have been felt in most every industry worldwide. So as the recession continues, the question becomes – are people still dreaming of a sunny shore? And if so, are they pursuing those dreams with their hard-earned money?

As with most topics, the answer depends on whom you ask. There seems to be two schools of thought on this topic so today we will explore both. The first school of thought seems to be the more logical of the two. It serves to reason that travel and tourism is not a necessity of life and therefore money spent on travel is considered expendable income. And in a time of recession the amount of expendable income is significantly lowered thus people begin to trim the fat and use a larger percentage of their overall income on necessities such as food and clothing.

This logical “fun vs. food” argument is supported by many experts worldwide who point out that the first thing to go from a household budget will be the extravagances of travel. Dr. Alan Greenspan supported this idea when he traveled to the Caribbean Tourism Organization’s First Annual Caribbean Tourism Summit in the summer of 2008. He pointed out that in the short term tourism is linked closely with the global economy and that there is no escaping this fact. He went on to bring up another issue that is unique to the travel industry: the cost of fuel for airline companies. The ever-increasing cost of oil has prevented many airlines from cutting their costs as they might have done in the past to ease the stress of economic upheaval. With an increase in travel cost and a decrease in expendable income, these experts predict a definite and painful slow down for the tourism industry as early as this spring.

What all these naysayers can’t account for, however, is the apparent lack of proof that this condition of “fun vs. food” is occurring.  Many global tourism companies reported greater gains last fall, and while there have not been many earnings reports released in 2009, 2008 was a positive year for many packaged tourism companies including Europe’s two largest companies, TUI Travel and Thomas Cook. These companies were so certain of their business that Peter Long, TUI’s chief executive, even went as far as to proclaim tourism as “recession proof.” While this might be slightly overstating the positive side of the business, there does seem to be solid proof that tourism and travel are seldom the first on the chopping block when economic times get hard. Several analysts have pointed out that tourism survived major blows after the September 11 attacks in 2001 as well as the Tsunami in 2004 and an increased awareness of SARS disease. By all current signs, it appears that people do and will continue to pursue those dream destinations.

But even the most hopeful of outlooks has to be realistic at some point. Even if people do continue to travel, it is very likely that how they travel and where they travel will be significantly different than in years past. Most experts predict that people will stay closer to home or be more selective when choosing a destination. The budget traveler is now the most important and most prolific traveler on the market. As the demand for luxury decreases, those business and destinations that will stay afloat are those that can convert their image or update their image to that of a “good value” destination or a budget location.

The growing importance of strategic marketing and business adaptation has also increased the awareness of structural weaknesses at the regional level. The Caribbean tourism industry was developed without much thought or organization at the government level. The destination was so perfect and the climate so ideal that marketing and business structure was almost not needed and certainly neglected. For almost 30 years, the regional governments have done little besides levy taxes and increase fees for visitors. While other destinations have laid out airline plans to increase ease of travel between islands and multiple destinations, the Caribbean has failed to pursue such efforts. Even regional marketing, which will be direly needed as travelers ’shop around’ for the best deals, has been neglected.

There are several businessmen sounding the alarm and asking for changes. Among them is Ralph Taylor, the current chairman of the Barbados Tourism Authority. In June 2008, Mr. Taylor addressed these issues during a speech and beseeched regional governments to acknowledge the importance of tourism to the region by developing new and aggressive strategies for this industry. He supports using a regional marketing fund created cooperatively by the governments and the industry. Other issues that must be faced are the need to develop new airline carriers in the US and Europe as well as creating a hub for transportation within the Caribbean. Relying on the old carriers and systems simply will no longer be enough. A frightening example of this is American Airlines’ announcement in 2008 to significantly cut the number of flights they currently offer. This is upsetting because American currently provides almost 60 percent of all visitors to the Caribbean. Action is needed and it is needed now. By integrating timetables, organizing airline options and updating current systems, the Caribbean can continue to be a desirable destination for those in the Northern Hemisphere.

The tourist industry has its work cut out for it in 2009. Will, as some predict, the tourism trade drop in coming months? Or will it find new and unique ways to adapt to an ever-changing and increasingly volatile market? For countries in Caribbean and other tourist-based economies these questions are as vital as any facing the financial or housing markets but with the correct attention and support by government officials and industry heads, these dream destinations can avoid the nightmarish consequences of a declining economy which could leave the tourist trade to wither in that warm tropical sun.

Photo credit to loimere

Charlsea Ewing · Phnom Penh, Cambodia

Charlsea Ewing is a traveling gypsy in search of a good story. Originally from Texas, she has pursued her culture shock addiction across nine countries and has recently moved to Cambodia to work with farmers. When she’s not working on a farm or traveling, she enjoys a good book, great conversation and learning as much about as many cultures as possible.

charlsea@antillean.org

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8 Comments

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United States mark from Hawaii, United States
Apr 22, 2009 19:18

I think you nailed it. There are and will be opportunities for tourism even in a recession. But just as with just about anything else in an ailing economy, people will look for value. And not necessarily cheap or “low-budget”. Value includes convenience and quality.

We are seeing a definite downturn in our economy here in Hawaii where we rely heavily on tourism. Hawaii is an extremely easy destination for tourist via air travel. But there is a definite trend. The “high end” luxury resorts seem to be more affected while the “value-conscious” travelers such as timeshare & vacation rental visitors are still coming. And they do spend less on fine dining and exclusive golf at resorts and more on lunch wagons and discount golf at the local public course.

The net effect is less tourist dollars spent. Not great for the overall economy but the point is- dollars are being spent. If you are a tourism-related business in Hawaii that is positioned favorably, you might do OK in this economy. Not as good as you had planned but far better than those that had targeted the “wrong” market.

Where will tourism be positioned in Barbados? The challenge will be to balance needs with growth and expectations.

United States Charlsea Ewing from Texas, United States
Apr 22, 2009 23:44

Mark ~ Thanks for your comments. I know that tourism has become a big part of many economies and so it is something worth considering as the recession continues. The bottom line is all that matters in any business and what that bottom line will be is yet to be seen in Barbados and beyond. Thanks again!

Barbados Marcus from Saint Michael, Barbados
Apr 22, 2009 23:52

This article made me remember something hilarious. In his one year anniversary press conference, a reporter pressed the Prime Minister on whether he had any contingency plans for if tourism fell off. He looked like a deer caught in the headlights and to paraphrase, it went like this: “tourism, fall off? We don’t see that happening. I spoke to some tourists yesterday, they love Barbados!” Uh right ok.

Philippines Shannon @ Luxury Travel from Rizal, Philippines
Apr 23, 2009 15:31

I think perhaps a lot more tourists would try to look at alternatives of a lesser cost, say destinations in Asia? Tourism based businesses are probably very aware that they are susceptible and because of this they will try to market more aggressively especially on the Internet.

United States Charlsea Ewing from Colorado, United States
Apr 24, 2009 12:35

Marcus ~ What a hilarious comment! Makes the point of governments taking a very lackadaisical approach very evident.
As Shannon pointed out there are some very cheap alternatives out there. I spent 6 months in Southeast Asia last year and can vouch for the great deals on guest houses and food in that area. However, Asia isn’t nearly as convenient – nor is it considered as safe – as the Caribbean. At least for American travelers. Europeans who aren’t keen on the ‘backpacking’ lifestyle are also more likely to stick to the resorts and package deals. In the end, it’s all about personal preference and what tourist are willing to give up to save a buck or two.

Barbados Marcus from Saint Michael, Barbados
Apr 24, 2009 15:05

I know, right? Btw, left a reply on your last article wrt HIV.

Barbados Randy D. from Saint Michael, Barbados
Apr 29, 2009 12:07

To be honest, Barbados would do well to branch out from tourism. Be creative for Christ sake. You are surrounded by water – ok, does that mean the only industry you can become involved in is tourism? I have a friend wo lives there, she is catching hell to find a job that any degree other than cooking, hospitality or accounts can get her. What’s wrong with attracting big banks, good offshore companies or providing some new diverse services? It seems like Caribbean countries haven’t advanced beyond servicing the old colonizers.

Barbados Haus Auf Lennon from Saint Michael, Barbados
May 29, 2009 12:41

I agree with the comments of Randy D. some diversification in our economy, and innovative, SOUND diversification, is required if we are to survive the troughs that tourism is susceptible to.

Remaining strictly on the point of tourism’s future in the Caribbean however, I do not think, and I stand corrected, that the Barbadian government and the responsible agencies do enough to engender tourism market development. I think, from a fairly ‘insider’ perspective, that the plans and ideas are tired and played out, and are not innovative solutions that will ensure a resilient tourism industry here.

For starters, and I don’t want to get carried away, because I am very passionate on this area – our development of airline service is topsy-turvy at best! It may sound nice to have a new airline appear at GAIA, but there is more work that must be done, and currently, we subsidize these carriers and they have no real support or initiative to come to our shores, and furthermore, our marketing drive to support such new services is deplorable!

We need innovation! I cannot stress that word enough! It’s lunch time, and I take my leave! :-)

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